Privacy Policy

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Effective Date: 10/06/2025
Last Updated: 10/06/2025

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1. Introduction

Kinisis Solutions is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website or engage with our services.

We are dedicated to ensuring that your privacy is protected and that any personal information you provide is handled in accordance with applicable data protection laws and regulations. This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed of any updates.

 

2. Information We Collect

We may collect and process the following categories of personal information:

Personal Identification Information

• Full name and professional title

• Contact details including email address, telephone number, and postal address

• Company name and business information

Demographic and Preference Data

• Geographic location and postcode

• Professional interests and preferences

• Industry sector and business requirements

Communication and Engagement Data

• Information provided through customer surveys and feedback forms

• Details shared during consultations and service inquiries

• Records of correspondence and communication preferences

 

3. How We Use Your Information

We process your personal information for the following legitimate business purposes:

Service Delivery and Customer Relations

• To understand your specific business needs and provide tailored solutions

• To maintain accurate customer records and service history

• To respond to inquiries and provide customer support

Business Development and Communication

• To inform you about relevant products, services, and industry developments

• To send periodic communications about new offerings, updates, or promotional content that may be of professional interest

• To conduct market research and gather feedback to improve our services

Website Optimization and Analytics

• To analyze website usage patterns and improve user experience

• To customize website content based on user preferences and behavior

• To ensure optimal website performance and functionality

 

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include:

• Physical Security: Secure facilities with restricted access controls

• Technical Security: Advanced encryption, firewalls, and secure data transmission protocols

• Administrative Security: Regular staff training on data protection and confidentiality procedures

• Access Controls: Strict limitation of data access to authorized personnel only

 

5. Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us analyze web traffic, remember your preferences, and enhance your browsing experience.

How We Use Cookies

• Analytics Cookies: To understand how visitors interact with our website and identify popular content

• Functional Cookies: To remember your preferences and provide personalized experiences

• Performance Cookies: To monitor website performance and identify areas for improvement

Cookie Management

You can control cookie settings through your web browser preferences. While you may choose to disable cookies, please note that this may limit certain website functionality and features.

 

6. Third-Party Links and Services

Our website may contain links to external websites and third-party services. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

When you leave our website via external links, the protection of your personal information is governed by the privacy policies of those respective websites.

 

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Right to request access to your personal data

• Right to receive a copy of your data in a structured format

Correction and Deletion

• Right to request correction of inaccurate or incomplete information

• Right to request deletion of your personal data under certain circumstances

Marketing Communications

• Right to opt-out of promotional communications at any time

• Right to modify your communication preferences

• Right to withdraw consent for direct marketing activities

Data Processing Limitations

• Right to restrict or object to certain types of data processing

• Right to withdraw consent where processing is based on consent

 

8. Data Sharing and Third Parties

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent

• When required by law or legal process

• With trusted service providers who assist in our business operations (under strict confidentiality agreements)

• In connection with business transfers or mergers (with appropriate safeguards)

Digital Marketing Partners

We may engage reputable digital marketing service providers to conduct marketing activities on our behalf. All such partners are required to:

• Comply with applicable data protection regulations

• Maintain appropriate security measures

• Process data only as instructed and for specified purposes

• Provide transparency regarding their data processing activities

 

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. When information is no longer needed, it is securely deleted or anonymized.

 

10. International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

 

11. Contact Information and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Kinisis Solutions
Email: Info@kinisissolutions.com
Address: 325 The Broadway Newcastle-Upon-Tyne NE303LQ
Phone: 07398902277

For data protection-specific inquiries, you may contact our Data Protection Officer at: Info@kinisissolutions.com

 

12. Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

 

13. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through appropriate channels, and the updated policy will be posted on our website with a revised effective date.

 

This Privacy Policy was last updated on 10/06/2025 and is effective as of 10/06/2025.